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Troubleshooting

Understand the most common errors you may experience using the Forefront API.
Forefront uses conventional HTTP response codes to indicate the success or failure of an API request. In general: Codes in the 2xx range indicate success. Codes in the 4xx range indicate an error that failed given the information provided (e.g., a required parameter was omitted, authentication issue, etc.). Codes in the 5xx range indicate an error with Forefront's servers (these are rare).
HTTP Status Code
Description
200 - OK
Everything worked as expected.
400 - Bad request
The request was unacceptable, often due to a missing parameter.
401 - Unauthorized
No valid API key provided.
403 - Out of credits
Ran out of credits. Can be fixed by adding a payment method.
404 - Not found
The requested resource doesn't exist. Make sure you're using the correct API URL (pay-per-token vs. resource). If using a resource, make sure it is turned on and live (green dot).
422 - Incorrect parameter
Make sure the body is being sent as JSON. i.e. Add application/json header. Make sure the data types for the parameters are correct.
500, 502, 503, 504 - Server errors
Something went wrong on Forefront's end (this is rare).
Last modified 3mo ago